Communication Workshops Melbourne

This is what you will get from this training:

Become aware that we all behave and communicate differently.
Learn how to talk and listen to anyone!
Identify the difference between hearing, listening and UNDERTSTANDING.
Understand that HOW you communicate affects the outcome of the interaction.
Learn how to focus, and assertively listen when you need to.
Become more flexible and adaptable dealing with personal or professional situations.
Communicate effectively no matter what the other’s personality or style of communication.
Understand the difference between assertiveness and aggressiveness.
Learn how to avoid saying things that upset others.
Learn how to get to the point and have shorter meetings!
Learn how to ask questions so you get the answers you want quickly and precisely.
Learn how to praise others so they want to do better work.
Learn how to give feedback that motivates and inspires employees to be more productive.
Learn how to tell people they are doing something you don't like, in a way that doesn't upset them!
Be more persuasive and learn how to influence others.
Develop a Win, Win approach to conflict so everyone is happy with the result!
Learn the 6 steps to resolve any conflict!